Return Policy
Easy + Convenient:
I want you to love my work as much as I do. But I also understand that when you receive your artwork, it might not work in your space. No problem.
Live with it for a week and if decide not to keep it, ship it back to us. Simply notify us of the return and ship the art in the original condition within 14 business days.
Be sure to retain the original packaging materials; we only accept returns that are packaged exactly as they were sent to you. It’s highly suggested that you insure any artwork being returned. Return shipping charges are the responsibility of the customer.
If your art has arrived damaged, don’t worry. The piece is insured. It’s extremely important that you notify us within 48 hours, you save all the packing materials, and take photographs so a claim can be filed with the shipper. Failure to notify us within this time frame and/or provide this information will negate any claim for damage.
Refund Policy:
Prints: Full refund upon return of the print to the studio.
Original Artwork: Although you were not charged an additional fee for delivery, there is a cost to ship artwork that was bundled into the price. We don’t want to have an ‘all sales final’ price on the work, so these costs must be non-refundable unless other arrangements have been made. If you choose to return a piece of original artwork, we will offer a refund less our original shipping costs. We will not mark up these costs and will provide you with a clear cost accounting of what we paid to ship the work to you. Depending on the dimensions, weight, and destination of the piece, you can expect the non-refundable fee to be approximately $250 – $350 for US addresses.
Commissioned Artwork: Each commissioned piece will have different refund policies depending if the piece can be added back into inventory. If you are commissioning a piece your contrat will clearly state your refund policy.
651-246-1831
info@ClareONeill.com
Clare O’Neill is a Minneapolis based artist whose work is created by slowly building up a surface with multiple layers—using bold brush strokes and playful drips to create backgrounds full of gesture, spontaneity, and motion. Her work is large, so the photographs are printed on tissue paper in multiple pieces, and then carefully embedded into the layers of hot beeswax.